SEM Tools > Other Marketing Tools > Seal & Confidence Systems
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Providing the intelligence to build trust
Around the globe, entrepreneurs are racing to sell their products and services over the Internet. Online competition for consumer dollars has created an exploding marketplace, a dizzying array of choices, and a host of potential questions for Internet shoppers.
eConsumer Intelligence
ePublicEye.com is an independent third party that allows consumers to rate e-businesses for reliability, privacy and customer satisfaction. Since 1996, ePublicEye.com’s proprietary monitoring system has been providing the information consumers care about most. We call this information eConsumer Intelligence(tm) and with it, Internet shoppers are empowered to make confident buying decisions. This is achieved through our Open Customer Satisfaction Reporting System (OCSR). The heart of the system is an interactive "seal and monitoring" feature that uses customer feedback to let consumers identify companies that are reliable and committed to customer satisfaction. Using the same stream of consumer feedback, ePublicEye.com also enables merchants to better understand their customers’ needs, and provide a safer more satisfying shopping experience.
Pioneers in the use of consumer feedback to promote safer e-commerce, ePublicEye.com is the first company to use consumer intelligence to empower both consumers and merchants. ePublicEye is also the first organization to help shoppers get a better sense of who is behind a web site by webcasting interviews with company owners and key executives. As a result, ePublicEye.com has grown to become a trusted infomediary between buyers and sellers in 96 countries and our service is now used by thousands of consumers and merchants every day.
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- ePublicEye
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