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A powerful help and FAQ management software

Help Support Pro is a powerful system that allows you to easy set up and maintain Help, Knowledge Base and FAQ section on your site. It enables you to organize your documentation and frequently asked questions into categorized and searchable help desk.


Key benefits

- Reduce support costs - by giving your customers and website visitors answers quickly and easily, you reduce time spent answering support emails and phone calls

- Automatic 24/7 support - with use of help system you can offer 24/7 support with no additional costs

- Customizable design - easy to change headers, footers, color chemes to match your website design. Completely rebrandable template based system.


Features
-  Standard functionality:

    • ulimited number of categories and articles
    • each article can be used for both Help and FAQ
    • WYSIWYG editor allows you to add images, tables, liks, and text formatting to your articles
    • help system traffic monitoring with reports of most viewed articles and categories
    • web-based control panel

-  Help:

    • Tree of categories
    • Top articles displayed
    • Article quality voting

-  Search:

    • Powerful fulltext search
    • Saving of searched phrases
    • Search in actual category or in whole data

-  Design customizations:

    • Direct support for header & footer change
    • Easy design changes with templates
    • CSS styles based design

-  FAQ:

    • Standard FAQ view
    • Back to top link with every article

-  Article features:

    • Article ratings with user’s comments
    • Top articles in selected category

- Extensive reports:

    • Help system traffic
    • Categories views report
    • Articles views report
    • Answers rating report
    • Searched keywords report

Customizations

If you have any specific needs, it is possible to change existing or add new features into Help Support Pro. Very simple customizations can be made as a part of set-up (included in the price of the product). Check Product customizations for more information.


End-user licenses/Price

  • Help Support Pro End user license for 1 site + installation : USD $ 69
  • End user license for 2 sites : USD $ 119
  • End user license for 3 sites : USD $ 179

With your purchase you’ll receive:

  • Help Support Pro system with full source codes
  • free installation
  • technical support by e-mail
  • free updates for 1 year
publisher-author
Quality Unit S.R.O. (Stefan Dlugolinsky)(Andrej Harsani) [did also : Viral Sales Generator , AffPlanet Pro , AffPlanet Lite , Post Affiliate Pro 3 Full Integration Offer , Post Affiliate Pro + AFFsubmit bundle , Post Affiliate Pro 3 + AFFsubmit bundle , AFFsubmit , Post Affiliate Pro 3 , eComMagnet ]
Requirements
IE/Firefox/PHP version 4.1/MySql database/GD library - if you want to have graphs supported.
Money Back
30 days
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